Privacy Policy

At Times Travel Ltd. (Reg No. 01813409) T/A Umrah Mubarak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect and process different types of personal information, including but not limited to:

Personal Details: Name, email address, phone number, mailing address, and passport details (for booking purposes).
Payment Information: Debit/credit card details, billing address, and transaction history (processed securely through third-party payment providers).
Travel Information: Flight details, accommodation preferences, and special requests related to Umrah and Hajj bookings.
Website Usage Data: IP address, browser type, device information, and browsing behavior to improve user experience.

How We Use Your Information

We use the collected information for the following purposes:

✔ Booking & Travel Arrangements: To process Umrah and Hajj bookings, provide travel documents, and manage reservations.
✔ Payment Processing: To securely handle transactions and issue receipts.
✔ Customer Support: To respond to inquiries, provide assistance, and improve service quality.
✔ Marketing & Promotions: To send promotional offers, newsletters, and updates (you may opt-out at any time).
✔ Legal Compliance: To fulfill legal obligations and prevent fraud.

Data Security Measures

We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure. These include:

SSL Encryption: Secure transmission of data over our website.
Restricted Access: Only authorized personnel have access to sensitive information.
Secure Payment Processing: Transactions are handled through verified third-party payment gateways.

Data Sharing & Third-Party Services

We do not sell, rent, or share your personal data with third parties, except in the following cases:

Service Providers: Travel partners, airlines, hotels, and payment processors involved in booking fulfillment.
Legal Compliance: If required by law, government authorities, or in response to legal proceedings.

Cookies & Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie settings through your browser preferences.

Your Rights & Choices

You have the right to:

🔹 Access Your Data – Request a copy of the personal information we hold.
🔹 Correct Information – Update or rectify inaccurate details.
🔹 Withdraw Consent – Opt out of marketing communications.
🔹 Request Deletion – Ask us to delete your personal data (subject to legal retention requirements).

To exercise any of these rights, please contact us at [Insert Contact Email].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

Privacy Policy

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 Company Name: Times Travel Ltd. (Reg No. 01813409) T/A Umrah Mubarak
📞 Phone: +44 20 3983 3065
📧 Email: info@umrahmubarak.co.uk

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.